Support

Anota Health — AI Scribe for Doctors

Contact Us

For questions, issues, or feedback, reach us at:

We typically respond within 1–2 business days.

Frequently Asked Questions

How do I delete my account?

Go to Settings → Delete Account inside the app. You will be asked to confirm your password before we permanently delete all your data.

Is my patient data safe?

Yes. All consultation data is anonymized before being sent to AI providers. Recordings are encrypted on-device and never stored in plain text. We are HIPAA-compliant.

What happens to my recordings?

Recordings are transcribed on-device or via encrypted transfer, then deleted. We do not retain audio files beyond the active consultation.

Can I export my notes?

Yes. From any consultation, tap the share icon to export your SOAP note as a PDF.

How many consultations can I do on the free plan?

The free plan includes 10 consultations per month. Upgrade to Pro for unlimited use.

How do I cancel my subscription?

Subscriptions are managed through the App Store. Go to iPhone Settings → Apple ID → Subscriptions → Anota Health and tap Cancel.

The app is not transcribing correctly. What should I do?

Make sure microphone permission is enabled: iPhone Settings → Privacy & Security → Microphone → Anota Health. Speak clearly and minimize background noise. If the issue persists, contact us.

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